Frequently Asked Questions
41  Where can I get a manual for my Gemini machine?
You can download a copy of the instruction manual by clicking here
42  What is the GSM of your printable papers?
You can find the GSM of our papers within the product information on each individual item.
43  How long does it normally take for points earned when buying in store to get added to my account?
Any points earned from in-store purchases transfer overnight so they should appear the following day.
44  Is your Centura Pearl card double sided?
We now stock both single sided and double sided centura pearl card on our website. The double sided card is approximately 310gsm and the single sided is 300gsm.
45  Can I purchase spectrum noir pens individually?
The original black spectrum noir markers are not available indivdually and can only be purchased in the 6 and 24 packs. The Illustrator and Graphic markers can be purchased individually on our website.
46  Can I purchase the instructions for your boards?
You can download a copy of all of the instructions for our scoreboards including the Ultimate Pro by clicking here
47  Where can I find out what the sizes of your dies are?
You can find the size of each individual die within the product details for each one on our website.
48  How can I get the CD to print verses in landscape mode?
You can use the notepaper and fold it in half to act as an insert – the designs lend themselves very well to this and the verse writer is fully functioning in the notepaper section. You just need to position the text in the lower half of the sheet, and print your notepaper at A4 size if you’re making an A5 card, or A5 if you’re making an A6 card.
When I’m making inserts for my cards, I sometimes like one of the verses, but it’s not exactly what I was looking for – is there any way I can change it without having to type it all in myself?
Yes of course you can. When you choose your verse and click to select it, it will appear in the box to the left of the screen. In here you can edit the text to suit your requirements – adding your own personal touches and finishing off the verse to suit your occasion.
49  My printer is printing really slow. Is there anything I can do to speed it up?
If you find your printer is running slowly then the best option is to update your printer drivers. This shouldn’t take a minute and should give your printer a new lease of life! The easiest way to do this is to search in google for ‘printer drivers’ with the make and model of your printer and this will take you to the manufacturers website where you can click to download the latest versions of the drivers.
50  What version of Windows do your CD's work with?
Our CD's will work with all versions of windows from Windows 98 second edition onwards.